baby accessories

boy

girl

bath

feeding

gear

gifts

gift certificates

jewelry

mommy

nursery

toys + books

 

 

:: C U S TO M E R S E R V I C E ::

At cupcake, we are very proud of the items we select, and we want you to be delighted with your order. Please feel free to contact one of our customer service associates at info@cupcake-boutique.com and we will be happy to assist you with any questions you may have! We’d love to hear from you and welcome any comments or suggestions.

Cupcake Boutique . e: info@cupcake-boutique.com

:: Ordering ::


Orders may be placed through our shopping cart through paypal.com.

which accepts Visa, MC, and Amex.

Paypal.com is a very secure payment site that accepts credit card or debit card payments. Almost all orders are shipped within 2-5 business days. We will notify you promptly if an item is backordered with an expected date, and you may choose to wait for backorder (normal backorders can be 1.5 weeks - 3 weeks), or you may choose to cancel your order at which time we will promptly send you a refund.


:: Shipping Rates ::


FREE SHIPPING within HAWAII!!

Just $6 Shipping on all orders excluding selected oversize items. Shipping Rates apply to the Continental US. International Customers may e-mail us for exact rates.

:: Shipping Method ::


Cupcake will ship your standard order via USPS Priority Mail (3-5 business days) or UPS Ground (5-10 business days) and DHL for 2 Day air (upon request). We will send you an e-mail tracking number confirmation at time of shipment.


:: Returns / Exchanges ::


We at cupcake, want you to be completely satisfied with your order. If for any reason you are unhappy with your order, we will gladly accept your purchase for a refund on return orders for 30 days after receipt of your order date, and exchanges or store credit after 30 days. Please e-mail us at info@cupcake-boutique.com for a return merchandise authorization number and we will provide you with a RMA number promptly. Personalized items and special orders such as strollers & bedding can not be returned. Items must be returned with original labels, wrappings and tags. Please insure package for full value. Sorry, all shipping fees and gift wrap fees are non-refundable.

:: Gift Wrapping ::


If you would like to ship your order directly to the recipient, please note recipient's name and address in the "Special Instructions/Note" box at paypal.com's checkout. Gift Wrapping is on us, yes {FREE} and is wrapped in a kraft box with ribbon which includes a cupcake notecard of your choice (pink or blue). Just note that you would like GIFT WRAPPING and note your gift message in the "Special Instructions/Notes" box at paypal's checkout.